Returns & Exchanges

At LOLA, we want you to love your fashion finds; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures a quick resolution so you can get back to styling your perfect wardrobe.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the pre-paid shipping label provided at the end of the request process and attach it securely to your package.

• 3.
  Pack and Ship

  Place the items in their original packaging, ensuring all tags are attached, and drop the parcel off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will issue a refund to your original payment method within 5-7 business days.